Frequently Asked Questions
Everything you need to know about shopping with Shrimps.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US, while international orders can take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please visit our returns portal to initiate a claim.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your products covered by a warranty?
Most of our retail items come with a standard 1-year manufacturer warranty against defects. Please check the specific product page for detailed warranty information.